Health Funds

All health funds are different and each health fund has a number of different kinds of policies. Some policies may include certain services and not others. Other policies may include those services if they are new policies, but old ones may not include the services. It is a good idea to ask your health fund to see if you are covered for the service you wish to claim for. The responsibility for ensuring you are covered lies with you, the claimant.


When paying for a naturopathy session, if you are with a health fund and the cover you have covers you for naturopathy, you can pay on the day with your insurance card through the HICAPS machine. You only pay the gap between what your insurance company has allowed you and the cost of the naturopathy consultation.


Other people may be able to put in a claim at a later date to their health provider with a receipt provided by the naturopath. Dr Tracie O’Keefe DCH, BHSc, ND is a full member of the Australian Naturopathic Practitioners Association (ANPA). The following health funds recognise ANPA members and you can put in a claim for naturopathy if you are covered for this service:

Australian Defense Health
Australian Defence Force Family Health (ADF)
ACA Health Benefits Fund
AHM (Provider number 21155219)
Australian Health Management Group
Australian Regional Health Group
Australian Unity (Provider number 21145959)
BUPA Australia (HBA and Mutual Community)
CBHS Friendly Society Ltd
Cessnock District Health Benefits Fund
CUA Health Fund
Defense Health Ltd
Fit Health Insurance (GHMBA)
Frank Health Insurance (GHMBA)
GMF Health (Provider number 00006111)
Government Employees Health Fund
Grand United (GU) 21137181
HBA (Provider number 9948209H)
Health Care Insurance Ltd
Health Partners H. Fund SA
Latrobe Health Services
Lysaght Peoplecare
Manchester Unity (Provider number AN00641A)
MBF (Provider number 9948209H)
Medibank Private (Provider number 0796921T)
Mildura District Hospital Fund
Mutual Community (Provider number 9948209H)
Navy Health Fund
NIB Health Fund (Provider number 10066080)
NRMA/SGIO (Provider number 9948209H)
Nurses & Midwives Health Pty Ltd (ARHG)
One Medifund
Phoenix Health Fund
Police Health Fund
QLD Country Health Fund
QLD Teachers Health Fund
RACT Health Insurance
Railway & Transport Health Fund Ltd
RB Health Society
Reserve Bank Health Society
SGIC (Provider number 9948209H)
SGIO Health
St Luke’s Health
Teachers Federation Health
Teachers Union Health
The Doctors’ Health Fund
Transport Health
United Ancient Order of Druids Friendly Society
WA Unity Health Insurance

Australian Regional Health Group (this is the ruling body for a collective of the smaller health fund groups. And if you have a policy with some of the above smaller groups, they may be using the Regional Health Group’s number which is: NP09641N

APIA Health Insurance

Qantas Health Insurance

Please put your ANPA membership number on your client receipts for these private health funds.

Budget Direct Health Insurance

Budget Direct will be using the ARHG Provider Listing for Alternative Therapies.

Massage Therapy

Massage health fund rebates can be claimed under naturopathy and the ANPA membership number, which is ANPA 09/0641. If you are covered for massage, you may be also covered for naturopathy but be sure to contact your health fund to confirm.


Some private health funds will allow you to claim for hypnotherapy, psychotherapy and/or counselling. We advise people to check with their fund.

The following are health funds for which Dr Tracie O’Keefe DCH is a recognised provider:

Grand United (GU) – Provider Number 21137181

NRMA/SCIC/SGIO Health (Hypnotherapy) – Provider number 88098277

CBHS Friendly Society (Hypnotherapy) – Provider number AHA2015686

Teachers Federation Health (Hypnotherapy) – Provider number HYP20125

Health Care Insurance (Counselling – note: counselling could include some hypnosis) – Provider number MT16529M

Medibank Private (Hypnotherapy) – Provider number 1442352B

Navy Health – (Counselling, hypnotherapy, psychotherapy) – Provider number PSY37680

The following are funds for which no provider numbers are issued by the insurance company to practitioners, but who will process claims for hypnotherapy with a relevant receipt (which I provide to the client):

Defence Health

Reserve Bank Health Society

Railway & Transport Health Fund

Phoenix Health Fund


Medibank Private – members on the Bonus package may be entitled to claim for hypnotherapy, psychotherapy or counselling under a special section of this package under the title ‘counselling’ – check with Medibank Private.

Medibank Private Provider number (for counselling): 1343861W
Medibank Private Provider number (for hypnotherapy): 1442352B

Australian Unity – does not require provider number, but you will need a referral letter from your GP and it is only available on the Ultracare cover.

Work Cover – counselling for soft tissue injuries. You must have a letter from your GP, also you need to have an initial assessment and treatment plan forwarded to your insurance company before you can begin treatment. The insurance company will then approve the counselling if they are happy with the treatment plan. We also treat soft tissue injury itself.

Australian Hypnotherapists Association List

The following health funds are covered through the Australian Hypnotherapists Association (AHA):

Australian Unity
CBHS Health Fund
Credicare Health Fund
Grand United Health
HBG B30589
Health Care Insurance Limited
Health Partners
Medibank Private
Navy Health Fund
NRMA Health Insurances
Phoenix Welfare
Queensland Country Health
Railway and Transport Health Fund Ltd
Reserve Bank Health Society
Teachers Federation Health
SGIC Health Insurance (SA and NT)
SGIO Health Insurance (WA)

You may also claim for hypnotherapy using my Australian Hypnotherapists Association (AHA) membership number which is: 2015686.

Every month, the AHA sends a list to the health funds, so if there is no specific provider number, then you simply tell your health fund that we are on the AHA list.

I am both a naturopath and a clinical hypnotherapist, psychotherapist and counsellor. All the work we do at the centre is done from a naturopathic perspective, so we may use hypnosis during a naturopathic counselling session to help you achieve your goals as well as considering any diet changes, supplements or herbs that may be right for you.